Question 1

How soon in advance should I book you?

Accepted Answer

Book us as soon as you are ready. Sometimes dates fill a year or two in advance. Once you have contacted us with a date, we will temporarily hold that date for 48 hours. After 48 hours we will release the date for booking. Sometimes clients are able to book us as soon as two days in advance.

Question 2

How do I find out if my event date is available?

Accepted Answer

You can do so by filling out our inquiry form!

Question 3

Do you have liability insurance?

Accepted Answer

We have $1M in general liability insurance. If the venue requires a certificate of insurance we can supply that for you. If the venue requires a certificate of insurance, we can supply that for you.

Question 4

What do you offer with your booth services?

Accepted Answer

Our booths provide a sensational opportunity to travel back in time. We delight your guests with our souvenir prints, high quality vintage props, flip books, and typewriter tablet email station. Souvenir photographs are on-site printed within 15 seconds with your online album going live in 3-4 business days. We have the largest paper moon collection in the world to choose from for your event as well as unique backdrops, with 4 package options.

Question 5

What are the venue requirements for your booths?

Accepted Answer

To comfortably fit all your guests near our setup, we would need a 12 ft x 12 ft area at the very minimum. With a ceiling height of at least 9 ft clearance. Depending on what size moon you select, more ceiling space may be needed. We need access to a regular power outlet within 30 feet, on level ground.

Question 6

Is there a travel fee?

Accepted Answer

No travel fee within the counties of Los Angeles, San Diego, Orange and Riverside. Please contact us for travel anywhere else outside of these locations.

Question 7

How long does it take to setup?

Accepted Answer

We arrive 1.5-2 hours prior to the scheduled operating booth time. Setup time is not part of total booth time.

Question 8

We would like to rent the booth longer than provided package times. What is the price for additional hours?

Accepted Answer

We would be happy to extend your booth time. The charge for each additional hour is $250.

Question 9

Can your booths be setup outdoors?

Accepted Answer

Yes, we can set up our booths outdoors. If there is more than a 50% chance of rain or starts to rain, we require it to be set up indoors or under a fully covered area.
If a high wind advisory is in effect or that it appears to be too windy for guests to enjoy the outdoors, then we would need a backup space indoors for our setup.

Question 10

What size prints do you offer and design options?

Accepted Answer

Yes! We can add a personal touch! Photo Print Size: 4 x 6 or 2 x 6 photo strips. Postcard prints now available in specified package. Ask us about our templates.

Question 11

Where can guests access their photographs?

Accepted Answer

All edited photos will be accessible via Pixieset located on our website under: Find your Photographs!

Question 12

We want early setup or a break between operating booth time. Is this possible?

Accepted Answer

This is called "Idle Time" where the photo booth sits quietly unused. The charge for idle time is $150/hr.

Question 13

We are ready to book! How do we proceed?

Accepted Answer

A $500.00 non-refundable retainer would be invoiced to you to reserve the event date; remaining balance will be due in 2 equal payments at 30 days and 15 days prior to the event. All of our reservations are done via Honeybook. If travel fee is required an additional amount will be added to your non-refundable retainer.

Question 14

Covid-19 Response

Accepted Answer

If you or your venue requires proof of full vaccination, we can provide it.

Frequently asked questions